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Compliance System
The Kiyo Financial Group has high ethical standards and treats the creation of a corporate culture that values compliance as a management priority. We have compiled the Kiyo Financial Group Charter of Conduct to ensure that our business activities adhere rigidly to the laws and regulations of Japan and to social norms, and are undertaken in a spirit of sincerity and fairness.
Kiyo Financial Group Charter of Conduct
- Earning trust
In full awareness of our social responsibility and public mission as a regional financial group, we will build unshakeable bonds of trust internally and externally through the sound conduct of business operations.
- Strict observance of laws and regulations
We will strictly observe all laws and regulations and conduct business with sincerity and fairness.
- Provision of high quality financial services
We will provide customer-oriented, high quality products and services with a priority on financial security.
- Dialog with the community
We will ensure transparency of management through disclosure of information in a fair, timely and appropriate way.
- Employee rights
We will respect the rights of our employees as individuals and provide a safe and comfortable working environment for them.
- Environmental measures
We will take proactive measures to address environmental issues, participate in regional environment protection activities and provide financial services that contribute to environmental protection.
- Contributing to the community
Recognizing that serving society in our region is the bedrock of our business, as a good corporate citizen working in partnership with the region we will proactively take measures that contribute to the healthy development of the community.
- Abjuring of association with criminal organizations or individuals
We will strictly ensure that we neither maintain nor tolerate any relationship or association whatsoever with criminal organizations or individuals.
Protection of Personal Information
Based on legislation and regulations concerning protection of personal information, the Group is committed to ensuring the appropriate use and protection of personal information.
Each Group company has compiled its own privacy policy with regard to protection of personal information and publicly discloses this policy, together with the intended use of such information.
Policy Regarding Solicitations of Financial Products
In line with legislation relating to the marketing of financial products, the Bank has drawn up an in-house policy on solicitation of the purchase of financial products.
In our marketing of financial products, our goal is to provide products that suit the aspirations and needs of each particular customer. Our goal is always customer satisfaction.
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